1. The agency or facilitator holds a Ministry of Health health tourism authorisation
Why it matters. Turkey’s International Health Tourism and Tourist Health Regulation (Uluslararası Sağlık Turizmi ve Turistin Sağlığı Hakkında Yönetmelik, 2025, which replaced the 2017 regulation of the same name) says that hospitals, clinics and intermediary organisations - the agencies and facilitators that arrange treatment for international patients - must hold an international health tourism authorisation certificate (yetki belgesi). The Ministry of Health issues it to health facilities, and USHAŞ, the state-owned International Health Services company, issues it to intermediaries. Agencies must also arrange hotels, transport and transfers through a licensed travel agency.
- Ask the agency for its certificate number and a copy of the certificate.
- Search the agency’s name on the HealthTürkiye agency list - the Ministry of Health’s official health tourism portal. The page is in Turkish: type the name in the search box and check that the certificate number matches.
- Check the travel agency licence number in the TÜRSAB agency search (by name or licence number - it can also verify a website address).
- Check that the company name on the website matches the name on the certificate - the regulation requires this.
Example: &NewMe is operated by Yeniben Sağlık Turizm Seyahat Acentası (Yeniben Elektronik Hizmetler ve Tic. A.Ş.), authorisation certificate AK-0945, listed on HealthTürkiye, and a TÜRSAB A-group travel agency, licence No. 16021. You can look both up yourself in the two searches above.
Source: Uluslararası Sağlık Turizmi ve Turistin Sağlığı Hakkında Yönetmelik (Official Gazette, 26 April 2025); HealthTürkiye agency list; TÜRSAB agency search